Refund
Refund Policy for Tickets Purchased on Ticketbooth.ph
- Introduction
These terms and conditions outline the refund policy for tickets purchased on Ticketbooth.ph. By purchasing a ticket on Ticketbooth.ph, you agree to abide by this refund policy.
- Refunds for Canceled Events
If the event organizer cancels the event due to the non-appearance of the performer, inclement weather or any other unforeseen circumstances, or force majeure, a full refund will be issued to the ticket holder within 30 days of the cancellation date. If the event is rescheduled to a different date or time, the ticket holder will have the option to attend the rescheduled event or receive a refund.
- Refunds for Transferable Tickets
Tickets purchased on Ticketbooth.ph are transferable unless otherwise stated. If you are unable to attend the event, you can transfer your ticket to someone else of your choice. However, refunds will not be issued for transferred tickets.
- Refunds for Attendee Cancellations
Refunds will not be issued for attendee cancellations for any reason, including but not limited to illness, scheduling conflicts, or personal reasons, if the event will occur or has occurred.
- Refund Request Process
If you need to request a refund due to event cancellation by the event organizer, please contact Ticketbooth.ph within 7 days of the cancellation date. Refund requests must be made by the original ticket holder and include the ticket holder's name, order number, and reason for the refund request.
- Refund Processing Time
Refunds will be processed within 30 days of the refund request. The refund will be issued to the original payment method used to purchase the ticket.
- Changes to the Refund Policy
Ticketbooth.ph reserves the right to modify this refund policy at any time. Any changes to the refund policy will be posted on the Ticketbooth.ph website and will be effective immediately.
By purchasing a ticket on Ticketbooth.ph, you acknowledge that you have read and understand this refund policy and agree to its terms and conditions. If you have any questions or concerns about the refund policy, please contact Ticketbooth.ph for assistance.
